While this is a given in any developing country, it isn’t the only reason why businesses choose India for offshoring. It’s no secret that most businesses prefer to outsource their work to other countries to save money first and foremost. To avoid this, you can assign dedicated channels for different types of communication. For example, the in-house and Indian teams can use Slack for regular queries and Whatsapp when in need of urgent contact. Additionally, go through their website and case studies to understand how they function and their experience in the outsourcing industry. The app development sector in India is growing rapidly due to the increasing use of smartphones and desktops and the rising demand for business agility.

It has turned into a magnet for companies looking for a development partner, technology partner, or an IT outsourcing company for any other tech need. Here are some of the stats and numbers that prove India is better than the rest when it comes to software development outsourcing. India has been on the top of many listings for the best companies offering software development outsourcing. While everyone has been talking about the cost advantage that they can get by outsourcing development to India, the reason why businesses prefer India are many more. You can certainly ride the wave of digital change and lead the technological advancements by getting support from Indian tech experts. And businesses across the globe have been putting their faith in Indian IT outsourcing companies for their tech needs.

A new outsourcing relationship would dawn on the outsourcing realm and give birth to a more evolved form. Earlier, outsourcing relations were based on give-and-take where businesses would buy services of IT outsourcing companies. They are no longer simple manual laborers offering software development services.

Serve Team

Here are seven reasons why your company must seriously consider outsourcing to India. Besides, you get multiple engagement models to choose from while outsourcing work to India. You can select an outsourcing partner, hire offshore developers, hire freelancers, or build your in-house remote teams. If expanding globally is your aspiration, O2I’s back office support services are structured to aid international B2B operations.

The rate of accuracy Serve Team’s analyst provides is the highest in the industry. Plaxonic also focuses on maintaining consistency when it comes to offering high quality services. They want you to know you can trust them to do the job you hired them to do.

What are the Pros and Cons of Outsourcing to India?

Tier II cities offer lower business process overhead compared to Tier I cities, but have a less reliable infrastructure system which may hamper dedicated operations. The Government of India in partnership with private infrastructure corporations is working on bringing all around development and providing robust infrastructure all over the nation. That’s why it’s crucial to practice transparent communication with your outsourcing partner.

• These are just a few of a lot of points that justify a company deciding to outsource themselves in India.
• And it’s not just for customer support and BPO as they show in mainstream media.
• Search for companies that meet your project requirements when planning to outsource in India.

The reason is probably because we have all individually had a customer service or call center interaction with a call center in India. They recognize how difficult customer acquisition is and do everything in their power to help you with customer retention. That’s why the offer round-the-clock customer support services when you outsource your customer care tasks to this company. This firm has more than 16 years of experience as a leading Call Center Outsourcing company. With this call center outsourcing service, you can streamline the Customer Relationship Management (CRM) process to achieve a high rate of business growth and profitability. But, you can also hire a team of talented call center representatives by outsourcing services to India—a team that already has the resources to get started.

However, when compared to other countries, India has the added advantage of offering better facilities and more optimized costs of operations on the ground. “Companies may not move support, local and technology hubs from India to China, but they could create a hub of many countries like Bangladesh, Sri Lanka and a lot of Middle-Eastern countries. It’s just about them realising it and us taking too long to adjust ourselves. This will require a massive push and it has to come from the top as well,” says Mukherjee.

For over two decades, India has been a preferred outsourcing destination by many western countries. And it’s not just for customer support and BPO as they show in mainstream media. Moreover, the quality of enterprise solutions, the technical expertise, and the skills offered by any outsourcing company in India are unmatched. It enables you to scale and offers complete flexibility and agility that might be restricted if you go for offshoring or nearshoring. Through their outsourcing efforts, HP has seen an increase in business growth through their outsourcing partners and profit over time.

Companies outsource a variety of projects types

They are industry veterans using and implementing Ruby on Rails from its nascent stages for development, training, deploying and contributing back to the Rails Community. They have equal expertise in custom web application development and product development due to our varied participation in projects. They provide software services to startup companies all the way to multinational companies (having thousands of employees and millions of customers) all across the globe. When it comes to hiring a software outsourcing company in India, it’s not a bad idea to go with a company that specializes in software. Premium Help has been providing quality data entry services for more than 10+ years. A better approach is to hire a data entry outsourcing company in India to help you with the task.

Signity Solutions always create and distribute industry oriented mobile and web content to all their consumers via an in-house development team as well as market aggregation. Their unique engagement model helps clients leverage the best of outsourcing world – high-quality resources, world-class technical supervision, and infrastructure. The specialists provides high accuracy and they can arrange the data in easily accessible databases. Many clients have hired data entry specialists from TheTeamsHub and they have been more than satisfied with the results.

Outsourcing

It is true, however, that India did lose out on some BPO market share to the archipelago. But Soota adds that the market is shifting back to India as those services undergo robotic process automation. For all those who are planning to outsource, you can Download our Software Development Outsourcing Guide and read it on the go! Check out the guide and find answers to all your questions about outsourcing software development. IBM’s experience has become a cautionary tale that companies should be aware of before hiring any outsourcing company that could assist their organizations.

They work on all technologies like content management systems, PHP frameworks, Android and iOs. They focus on one thing which is to bring their A-game for offshore software development services. Having been serving in the customer support industry for 10+ years, Triniter served more than 1100+ clients.

Companies can direct their focus on their core business activities by enlisting an outsourcer for ing these services. Due to the availability across time zones, skilled labor, cost-effectiveness, and many more such advantages, companies choose India as the outsourcing Loan Note Payable borrow, accrued interest, and repay center. Starting with back-office tasks, Ford has expanded its outsourcing services to India due to the country’s reliable services at a low cost. In a bid to cut costs, the company outsourced its software development, engineering, and IT in 2013.

Discover the kind of clients to whom they have offered software development services, as well as the number of projects completed. Outsourcing software development, app development, and web development to India can help multinational organisations fill talent shortfalls. Outsourcing software development has been a popular trend since it provides numerous unforeseeable benefits in addition to access to top-tier expertise. Software development outsourcing is a decision to reduce operating expenditures in favour of your organisation’s development process. It is the process of contracting out specific business tasks and services to a third-party vendor based in the same country.

Join us in our transformational approach and discover what it means to redefine success. Our partnership goes beyond transactions; it’s a collaboration that inspires, innovates, and achieves. Experience operational excellence and turn challenges into triumphs with our customized solutions. Moreover, make sure that the company is certified by the government, has the proper company registration documents, and has a proven track record of compliance. You can also speak to the company’s previous or existing clients to understand how efficiently the team works.

What are back office support services?

As of 2012, around 2.8 million people work in outsourcing sector.[1] Annual revenues are around $11 billion,[1] around 1% of GDP. Firstsource Solutions is a leading BPO service provider in New Delhi, India, catering to the accounting needs of over 100+ businesses worldwide. Outsourcing to any country can be a challenge at first, especially if you don’t choose the right outsourcing service partner.

Outsourcing in India has become a big industry and there are many companies that are dedicated to offering services to third-party companies. A sizable populace of India is in the IT industry and has thousands of remote developers offering their services to foreign countries contracting to the country. Outsourcing web development services to India is one of the preferred choices of organizations.